- Giving Money Down, or a Down Payment.
Never – Ever – give any money up front. You should only receive an invoice once the job has been completed, NOT before. Respectful companies DO NOT insist on money up front.
- Signing a contract with a 3 day right to cancel.
You should be able to Reserve the right to cancel anytime before the job starts, not just (3) days after you sign the contract. How the (3) day cancellation works is, when you sign a contract and then you change your mind, you have to have the cancellation notice IN their office within (3) days. If it gets there on the fourth day, you lose!! If you mail it, it should go registered mail. This means either a trip to their office or a trip to the post office the day after you sign the contract to allow enough time for the letter to get there. See sample contract below for more details.
- Assuming a lifetime warranty means something.
Must be clear and in writing on the contract that the gutter cover product and the guttering will not clog!! Not just the guttering alone. What is wrong with this picture? Product has lifetime warranty, gutters are clean, but the product is clogged. Rain water can not get into gutter, this problem is NOT covered under warranty.
“OH MY GOSH! Wonderful customer service. Wonderful work. Price was definitely worth the money. ”